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Simutech troubleshooting for mac11/5/2022 ![]() ![]() #Simutech troubleshooting for mac codeBuild ID: The code created automatically to identify the unique environment in which this Firefox installation was built.Version: Tells you which version number of Firefox you are using.Name: Tells you the name of the product you are using.(For privacy reasons, the Application Basics Profile Folder Profile Directory line will not be copied.)Īfter copying, you can paste the information into another window for someone to see by clicking the Edit menu in the program you are using and then selecting Paste (or by holding down the Ctrl command key and pressing V). Clicking the Copy text to clipboard button will copy a version of the same data in report format for further use. You can copy the contents of this page to the Windows clipboard Mac clipboard clipboard.Ĭlicking the Copy raw data to clipboard button will copy the source data in Json format. This will not change your profile data or add-ons. Clearing the startup cache and then restarting Firefox can sometimes fix various issues, such as mixed languages in the user interface after an update. Consider using it before going through a lengthy troubleshooting process.įirefox stores certain temporary data in a startup cache to improve startup speed. The Refresh Firefox feature can fix many issues by restoring Firefox to its default state while saving your essential information. ![]() (You can also access this page by entering about:support into the address bar.) You will be taken to a page with the address about:support. 1 Accessing the Troubleshooting Information pageĪccessing the Troubleshooting Information pageĬlick the menu button, click Help and select Troubleshooting Information More Troubleshooting Information. ![]()
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